Privacy
What we collect, why we keep it, and how to have it removed.
Last updated: November 2026.
Who we are
Shuai Shop is a small studio in Kyoto, Japan. For privacy questions, write tohello@shuai-shop.example.
What we collect
When you place an order, we collect your name, email address, shipping address, country and any note you add. We do not collect or store card details on this site.
Your cart is stored in your browser's local storage so it survives a page refresh. It is not sent to us until you place an order.
When an order is placed, we also store a one-way hash of your IP address. We use it only to limit spam orders and prevent abuse. The original IP address is not stored.
Why we use it
We use order information to confirm your order, send a payment link, pack and ship your parcel, answer questions and meet our accounting and tax obligations. We do not sell your information or use it for advertising.
Who processes it
Our site and order database are hosted by Cloudflare, which processes data on our behalf. Shipping carriers receive the name and address needed to deliver your parcel. We use no third-party analytics or advertising networks.
Cookies and local storage
We do not set advertising or analytics cookies. The only browser storage we use is the local cart described above. Clearing your browser storage removes it.
How long we keep it
Order records are kept for as long as needed for accounting and tax purposes, up to seven years. Other messages are kept for up to two years. You can ask us to delete information we are not required to keep.
Your rights
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to hello@shuai-shop.example and we will respond within 30 days.
Changes
If this policy changes, we will update the date at the top of this page. Material changes will also be noted on the home page.